Returns & Exchanges

At Oliver Cabell, we stand by the quality of our handcrafted footwear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to ensure your complete satisfaction with every purchase through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unworn items back in their original Oliver Cabell box and dust bags, ensuring all protective packaging is intact to avoid damage during transit.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.