Frequently Asked Questions

Everything you need to know about our luxury footwear and accessories.

What materials do you use for your footwear?

We use ethically sourced, high-quality materials including full-grain Italian leather, premium suede, and Margom outsoles to ensure durability and comfort.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that a small restocking fee may apply to certain returns.

How should I clean my Oliver Cabell sneakers?

We recommend using a specialized leather cleaner and a soft-bristled brush. Avoid machine washing, as it can damage the premium leather and construction.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options via Affirm or Klarna.